Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Account credentials
• Email addresses used for free profile unlocks
• Payment and billing information processed securely through Stripe
• Provider profile information, including practice contact details, photos, scheduling links, affiliations, and submitted corrections
• Administrative upload and review records needed to maintain provider directory data

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your payments
• Send you important updates about our services
• Meter free profile unlocks by account or email
• Review provider-submitted profile information before publication
• Improve our services and user experience

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Payment processors (Stripe) to handle transactions
• Analytics providers only when analytics cookies have been accepted
• Legal authorities when required by law

4. Cookies and Analytics

Texas Best Docs uses required cookies for sign-in, security, and profile unlock functionality. Optional analytics are off by default.

• The analytics consent cookie is named TexasBestDocs.AnalyticsConsent and stores either accepted or declined.
• Hotjar session analytics load only after analytics are accepted.
• Profile unlock device cookies help recognize a browser after an email unlock, but account or email unlock limits are the primary quota source when available.
• You can decline analytics and continue using doctor search.

5. Payments

When paid access is enabled, Stripe processes payment details. Texas Best Docs receives billing status, customer identifiers, subscription status, and related checkout events needed to provide access, but we do not store full card numbers.

6. Provider Profile Data

Provider profiles may include public directory data, public licensing or board-action information, administrator-reviewed data, and provider-submitted information. Published profile information may be visible to site visitors when it supports doctor search, profile review, groups, facilities, or verification pages.

7. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

9. Contact Us

For privacy-related inquiries, please contact our support team through our secure contact form.